Legal
Alternative Dispute Resolution
In case of consumer dispute, and under Law no. 144/2015, consumers may turn to the following Alternative Dispute Resolution entities.
Última atualização · January 2026
Lisbon Consumer Conflict Arbitration Centre
www.centroarbitragemlisboa.pt
CNIACC — National Centre for Information and Arbitration of Consumer Conflicts
www.cniacc.pt
DECO PROteste
www.deco.proteste.pt
Consumer Portal
More information available at www.consumidor.pt.
European ODR platform
For consumer disputes arising from contracts concluded online: ec.europa.eu/consumers/odr.